Do I have to give access to my inbox?

Yes, read access to the mailbox being monitored is required. The scope of access is limited to the defined mailbox and set out in writing.

What happens when it reads something wrong?

Results with low model confidence are automatically flagged for human review. The goal is not to remove people, but to automate the easy cases and free your team for the hard ones.

Does it connect to our existing ERP?

The service runs as an API and can connect to your ERP, CRM or e-commerce system. The scope of the connection depends on what your system's API supports.

How is cost calculated?

The cost of every AI call is reported to the cent. Thanks to the cheap pre-filter, irrelevant email never reaches an expensive model, which keeps total cost down.

How many languages does it handle?

German, English and Turkish are in live use, and other languages run through the same flow. No separate setup per language is needed.

All AI solutionsThousands of emails processed daily

Email AI

Turn inbound quote and order requests into structured data without manual handling

AI reads the customer requests landing in your inbox, distinguishes quote and order enquiries, extracts product, brand, quantity and customer details, and opens them as tasks directly in your business system. PDF and image attachments are processed with OCR and vision.

Multilingual: German, English, Turkish and more
Reads PDF and image attachments
Connects to your ERP/CRM via API

Request a Scoping Call

Sound familiar?

Classic problems of sales operations that run through an inbox.

Requests get lost in the inbox

Real quote requests slip past among hundreds of daily emails. A late reply is lost business.

Data entry eats skilled hours

Reading each request and typing product codes, quantities and customer details into the system consumes the day of qualified staff.

Attached PDFs go unread

Order lists usually arrive as attachments. Text-based filters cannot see them, so requests get processed incompletely.

Multilingual traffic slows everything

When German, English and Turkish requests arrive mixed together, routing to the right person is delayed.

What the service does

The full chain from inbox to your business system.

Request detection

Determines whether an incoming email is a quote request, an order, an information question or simply irrelevant.

Field extraction

Product, brand, quantity, delivery location and customer details are extracted as structured fields — from free text to a table.

Attachment processing

PDF and image attachments are read with OCR and vision, so the order list inside the attachment becomes data too.

Cheap pre-filter

Irrelevant email is filtered out before it ever reaches an expensive model. This is where the bulk of the cost saving comes from.

Task creation in your system

Results are opened as records in your ERP, CRM or task system. A human only approves.

Multilingual processing

German, English, Turkish and other languages run through the same flow; no separate setup per language.

How it goes live

Connected alongside your existing inbox, without replacing it.

1
Scope and sample data
1-2 days
We define which mailbox is watched, which fields are extracted and where results are written. We work with real email samples.
2
Connection and field mapping
3-5 business days
The mailbox is connected and extracted fields are mapped to your system fields, then run in parallel on a test inbox.
3
Accuracy testing
1 week
It runs in shadow mode on real traffic and results are compared against human output. We do not go live before hitting the target accuracy.
4
Go live and monitor
Ongoing
After go-live, accuracy rates and cost are monitored, and rules are refined as edge cases surface. You work with a single contact over WhatsApp.

Who it fits

The operations that use this service most.

Wholesalers and suppliers with high quote volume

When dozens or hundreds of quote requests arrive daily, speed of first reply directly affects your win rate.

Multilingual export operations

Teams receiving requests in different languages from different countries lose the routing and translation overhead.

Companies with an ERP but manual entry

If you have the system but feed it by hand, this is where the return shows up fastest.

Why work with us

Every call is costed

The cost of each AI call is recorded to the cent. No surprise invoice at month end — you see exactly what each operation consumed.

Every value cites its source

Produced values tell you where they came from. Anything that cannot be verified is flagged as an "estimate" and never presented as fact.

Not a prototype — a live system

We operate the technology we describe inside the daily operation of a European industrial supply group. We do not sell what we have not run in production.

Not included

Let us be clear up front.

Email server or corporate mail infrastructure setup
Supplying the ERP/CRM software itself (we connect to your existing system)
A 100% accuracy guarantee — low-confidence results are flagged for human review
Writing and sending replies to customers (scoped separately on request)

Frequently asked

Let's test it on your own emails

Share a few real requests and we will show what can be extracted, then scope the rest together.